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XpressBees customer alleges shipment undelivered past promised date, support asks for another 48-72 hours

XpressbeesPC-2026-02240Logistics & CourierAnonymous ·
Extremely Disappointing Experience with Xpressbees (BusyBees Logistics Solutions Pvt. Ltd.) | Unacceptable Delivery Delays!nnI am highly disappointed with the irresponsible service and poor shipment management by Xpressbees (BusyBees Logistics Solutions Pvt. Ltd.)nnMy shipment ****** was booked on 8th October, with an expected delivery date of 14th October. Today is 16th October, and the shipment is still undelivered.nnWhat makes this situation even worse is the response from customer care. After following up, I was informed that it would take another 48-72 hours just to resolve the issue!nnSeriously? The committed delivery date has already been missed, and now the customer is expected to wait another 3 days just for a resolution?nnIs this the level of accountability XpressBees offers to its customers?nnIn the logistics business, timely delivery and reliable communication are fundamental commitments, not optional services. Such delays, combined with an unsatisfactory customer support experience, damage customer trust and raise serious questions about operational efficiency.nnI am not looking for another complaint number or a routine assurance. I expect immediate intervention and delivery of my shipment TODAY, 16th October 2026.nnI urge the XpressBees operations team and senior management to look into this matter urgently and take accountability instead of extending timelines.nnA delivery commitment means nothing if customers have to chase the logistics company for days.

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Reference details

AWB Number
***************
Booked On
***************
Expected Delivery
***************
Invoice No
***************

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  1. Case filed

    System · 16 Oct 2026, 9:23 am

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