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Bajaj Life Insurance - Inordinate Delay in Free-Look Cancellation Refund for Magnum Fortune Plus II Goals Policy

Tarun Chugh Bajaj Life Sanjiv Bajaj Baresh Kumar Dear Bajaj Life Insurance Team, I am raising this concern on behalf of Mr. Baresh Kumar regarding his Bajaj Life Magnum Fortune Plus II Goals policy purchased under SISO with a monthly premium of ₹5,000. We submitted the free-look cancellation request at your Hoshiarpur branch on 7 September 2026. Your Operations Team assured us that the refund would be credited within 3–4 days. However, even after more than a month, the refund has not been received. When your own team provides a timeline and fails to honour it, how can customers trust the company with their hard-earned money? Is this the customer experience Bajaj Life wants to deliver? Such delays and unfulfilled assurances create a negative impression and seriously affect customer confidence. Requesting Bajaj Life Insurance to look into this matter, explain the delay, and process the refund immediately. Application No.: ****** We expect a concrete resolution, not just another assurance. #BajajLifeInsurance #CustomerExperience #RefundDelay #CustomerService #ConsumerRights

Personal details such as phone numbers, emails and ID or account numbers have been hidden (shown as ******) for privacy. Only the author, the company's approved representatives and Panchaayat staff can see them.

Reference details

Application No
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Policy Name
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Branch
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Cancellation Date
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History

  1. Case filed

    System · 24 Oct 2026, 9:44 am

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