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Extremely Disappointing Customer Service and Misleading Offers by Urban Company, advertised ₹100 off on first booking and ₹200 discount for first-time users not redeemable on website or app, no access

Urban CompanyPC-2026-02269Home ServicesAnonymous ·
Extremely Disappointing Customer Service and Misleading Offers: Urban Company clearly advertises ₹100 off on the first booking on its website, and online information also suggests discounts of around ₹200 for first-time users. However, neither the website nor the app provides any visible option to avail of these offers.nWhat is even more frustrating is the complete lack of accessible customer support. There is no clear way to connect with a representative, only standard FAQs that do not resolve the issue. Advertising discounts without providing a clear way to redeem them, coupled with inaccessible customer service, is extremely disappointing and creates a poor customer experience.nUrban Company needs to honour its advertised offers and provide a proper channel for customers to raise and resolve complaints.n- Tanmay Agarwal ******n#UrbanCompany #CustomerService #MisleadingOffers #ConsumerRights #CustomerExperience #Accountability

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  1. Case filed

    System · 16 Oct 2026, 5:53 pm

Comments (1)

  • Automation

    nice

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