OpenComplaint

Wrong Item Delivered (White Radish Instead of Snake Gourd) and Unresponsive Support

Swiggy InstamartPC-2026-01228E-commerceAnonymous ·
Hello @SwiggyInstamart @Swiggy @SwiggyCares I ordered snake gourd through Instamart, but received white radish instead. I contacted customer support through the app, but the AI bot closed the chat without providing any resolution.nnThis is extremely disappointing.

Reference details

Item Ordered
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Item Received
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History

  1. Case filed

    System · 8 Oct 2026, 7:37 am

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