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Snapmint - Harassment and Recovery Warnings for Resolved and Settled Payment

SnapmintPC-2026-01937OtherAnonymous ·
Snapmint Sarita Vist Vivek Gala Nalin Agrawal, this is unacceptable. Please stop harassing customers over payments that are already settled. I purchased a bag from Hidesign through Snapmint. The product was returned, and the refund/adjustment was reflected on Snapmint's end. My dashboard shows no pending payment, and your customer support team has already confirmed that the issue is resolved. Yet, I continue to receive repeated automated calls and messages, now escalating to so-called "final warnings" threatening a visit to my home. Why am I being threatened with recovery action when there is no outstanding payment? I have already raised this issue via email, and despite your confirmation of resolution, the harassment continues. Your automated systems clearly need to be updated to reflect the actual payment status of customers. I will not accept threats or any attempt to intimidate me or disturb my family over a resolved transaction. If this continues, I will pursue appropriate legal remedies. Snapmint team, please: Immediately stop all recovery calls and messages related to this transaction. Correct your internal records and automated systems. Confirm in writing that there is no outstanding payment and that no recovery visit will be initiated.

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  1. Case filed

    Filer · 13 Oct 2026, 12:18 pm

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