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OnePlus TV unrepaired for over 3 months since July 2026, Rs 6,999 paid for promised replacement but TV not delivered and escalation desk not responding

OnePlus IndiaPC-2026-02155Consumer Electronics & AppliancesAnonymous ·
OnePlus Support India OnePlus India Rahul Kejriwal Balaji VenkatramannExtremely disappointing and frustrating experience with OnePlus!nMy OnePlus TV has remained unrepaired for over 3 months despite raising my first complaint in July 2026 and repeatedly escalating the matter.nAfter my complaint, a Reginal sales head associated with the OnePlus TV team, contacted me and assured me that my TV would be replaced. I was asked to pay ₹6,999 to the TV distributor for the replacement. I made the payment as instructed, but I have still not received the replacement TV!nTo make matters worse, the OnePlus escalation desk is also not responding. First, I had to wait for months for a repair, and now, even after paying ₹6,999 based on the replacement assurance, there is no resolution.nIs this how OnePlus treats its customers? This experience has completely destroyed my trust in the brand.nI urge @OnePlus_IN and @amazonIN to intervene immediately, investigate this matter, and ensure that I receive the promised replacement TV.nCustomers deserve accountability, transparency, and proper after-sales service. I strongly advise buyers to consider this experience before purchasing a OnePlus product.n#OnePlus #OnePlusTV #ConsumerComplaint #CustomerService #AmazonIndia #ConsumerRights #Fraud

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  1. Case filed

    System · 15 Oct 2026, 11:43 am

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