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Niva Bupa customer alleges reimbursement claim wrongly tagged duplicate, no resolution even after IRDAI complaint

Niva BupaPC-2026-01631Insurance ClaimsAnonymous ·
Pathetic experience with Niva Bupa Health Insurance Company Ltd. Reimbursement claim for hospitalization was made on 25th Aug vide claim ID # 3843454, against the same claim pre Hospitalization Claim was raised vide claim ID # 3847904. Even after sending multiple communication over mails and customer care calls, the company doesnt even bother to read the mails and have been sending a standard response stating 3843454 is duplicate claim for claim no 3847904. Claim amount for both the claim IDs are different and even after raising complaint with IRDAI no resolution have been received. #IRDAI #NivaBupaHealthInsurance #BSE #NSE #NivaBupa #Policybazaar

Reference details

Reimbursement Claim ID
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Pre-Hospitalization Claim ID
***************
Hospitalization Date
***************
Issue
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  1. Case filed

    System · 12 Oct 2026, 1:52 am

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