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Porter riders harassing paid customers for extra fees, threatening to take back delivered goods, no privacy option

PorterPC-2026-03180Logistics & CourierAnonymous ·
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Porter riders are reportedly harassing customers who have already paid, and threatening to take back delivered products because the rider has not received an extra fee. The customer also says Porter gives no option to hide the customer's details from riders. The post asks Porter to address rider conduct and the handling of customer and rider stakeholders. Porter Support has replied on the post that it is sorry for the partner's behaviour and asked for order details to escalate. I am asking Porter to investigate the rider conduct described, stop riders from demanding extra fees after delivery or threatening to take back goods, and give customers an option to keep their details hidden from riders. Source: public LinkedIn post by Karthik.

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  1. Case filed

    System · 2 Nov 2026, 5:05 pm

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