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Livpure AMC service complaint unresolved after repeated follow-ups, with visits limited to cleaning and complaints closed without fixing issue

LivpurePC-2026-02060OtherAnonymous ·
Rakesh Kaul Livpure India Livpure Smart Extremely Disappointed with Your AMC Service – Immediate CEO Intervention Required! Despite repeatedly raising complaints through your service portal, emailing customer care, and posting on LinkedIn, my issue remains unresolved. This is absolutely unacceptable! What is the point of paying for an Annual Maintenance Contract (AMC) if the service provided is limited to routine cleaning, with no proper diagnosis or necessary part replacement? The service centre representatives visit, carry out basic cleaning, and then the complaint is either cancelled or closed without resolving the actual problem. Is this what your company calls customer service? I have made every reasonable effort to get this issue resolved through your official channels, yet there has been no meaningful solution. This experience reflects a serious failure in service accountability and customer grievance handling. SPARE PART CHANGE IS RECOMMENDED ONLY WHEN AMC EXPIRES TO LOOT MONEY AND RENEW AMC. I expect: Replacement of defective parts, if required. A permanent resolution instead of false visit and complaint closure. Accountability from the service team for the way this complaint has been handled. Enough of false assurances and unresolved complaints. I expect the company to take ownership of this issue and resolve it without further delay. A company's reputation is built not just on selling products, but on how it treats customers when something goes wrong. #CustomerExperience #PoorService Mail id : ****** Mobile: ******

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  1. Case filed

    System · 13 Oct 2026, 8:29 pm

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