OpenComplaint

Jio - Chronic Network Issues & Lack of Coverage Unresolved for 8-10 Months Despite Repeated Customer Care Complaints

Reliance JioPC-2026-02749TelecomAnonymous ·
I have been facing serious Jio network issues for the last 8–10 months. I have repeatedly raised complaints and contacted customer care, but every time I get the same standard response — "The issue will be resolved soon." But 8–10 months have already passed, and the problem is still unresolved. This is no longer just a network issue. It is a customer-service and accountability issue. I am paying for the service regularly, so I believe I deserve a network that actually works — not repeated assurances and scripted responses. Jio, please stop closing complaints with temporary answers. Investigate the actual network issue in my area and provide a permanent solution. If a customer has to complain for months for something as basic as network connectivity, then who is responsible for resolving it? I am posting this publicly in the hope that someone from the concerned team will finally take ownership of the issue. Please look into this seriously and provide a proper resolution, not another standard reply. #Jio #JioCare #RelianceJio #JioNetwork #NetworkIssue #CustomerService #CustomerExperience #Telecom #ConsumerRights

Reference details

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Duration of Issue
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Core Ground Issue
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History

  1. Case filed

    System · 22 Oct 2026, 5:46 pm

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