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IDFC FIRST Bank - Harassment and Abusive Language by Telemarketing Representative

IDFC FIRST BankPC-2026-01967Banking & LoansAnonymous ·
IDFC FIRST Bank Dear Sir/Madam, I am writing to lodge a formal complaint regarding an extremely rude and abusive phone call received from a person claiming to represent the IDFC FIRST Bank Credit Card Department. During the call, I politely declined the offer to apply for a credit card. In response, the caller started using highly abusive and insulting language, including obscene remarks about my family. Such behaviour is completely unacceptable and raises serious concerns regarding the professionalism and conduct of your telemarketing representatives or associated agencies. Mobile number: ****** Time: 01: 45 PM Date: 13.10.2026 request you to: Investigate this incident and identify the caller. Review the call recording and take appropriate action against the person responsible. Confirm whether the caller was an authorised representative of IDFC FIRST Bank or an outsourced agency.

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  1. Case filed

    Filer · 13 Oct 2026, 3:39 pm

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