OpenComplaint

Multiple Order Cancellations, Delayed Deliveries, and Wrong Product Sent via Open Box Delivery

FlipkartPC-2026-01181E-commerceAnonymous ·
Pathetic service, really pathetic, Flipkart! As you can see, I ordered 5 products. Out of these:n• 2 orders have been cancelled by Flipkart.n• 1 order is already delayed, and the delivery date keeps getting changed as per your convenience.n• And the worst experience was with my last order. I ordered a mop, but what I received was a cooker. Thankfully, it was an Open Box Delivery, so I checked the package before accepting it. When the delivery person saw that the product was completely different, he cancelled/returned the delivery. But the reason shown in the system is that I cancelled the order. Seriously, Flipkart? Did I cancel it, or did your delivery team cancel it after delivering a completely different product? Why am I being blamed for a mistake that was clearly made by Flipkart/seller? This is not the service a customer expects after placing multiple orders on your platform. I want a proper explanation and resolution for all these issues instead of generic responses. Flipkart Flipkart Support eKart Support Please look into this seriously and provide a genuine resolution.

Reference details

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  1. Case filed

    System · 7 Oct 2026, 4:03 pm

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