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Flipkart - 10-Day Delivery Delay, Unhelpful Bot Support & Non-Functional Order Tracking

FlipkartPC-2026-02678E-commerceAnonymous ·
10 days and still no delivery. Is this what "customer first" looks like, FlipkartnI placed my order on 10th October. The promised delivery window came and went, and today, exactly 10 days later, my items still haven't arrived. What bothers me more than the delay is the silence. The tracking page says nothing useful, and support has given me no clear answer on where my order is or when it will arrive. A delay can happen. But when a customer is left guessing for days, it stops being a logistics problem and becomes a trust problem. For a platform of Flipkart's scale, the basics should be non- egotiable:n-> Honest delivery timelinesn-> Tracking that actually tracksn-> Support that gives answers, not scriptsnAnd after all this, the so called bots based help center are not helpful at all! #Flipkart #CustomerExperience #Ecommerce #CustomerService

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  1. Case filed

    System · 21 Oct 2026, 5:16 pm

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