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Bajaj General Insurance - Policy Renewal Delay and Generic Document Rejection Responses

Bajaj Allianz General InsurancePC-2026-02505Insurance ClaimsAnonymous ·
Is this what customer service has come to at Bajaj General Insurance? For almost a month, I have been trying to get my insurance policy renewed. Multiple calls to customer care, repeated emails, documents submitted through the companys own link, and the same documents sent again by email.Yet, the response remains: Documents not submitted. Which documents? Nobody seems able to tell me. I have spoken to customer care representatives, followed every instruction and repeatedly submitted the required information. Instead of a resolution, I continue to receive generic responses and requests to repeat the same process. Is the customer expected to keep chasing the insurance company indefinitely? Dr. Tapan Singhel and the leadership team at Bajaj General Insurance — I would genuinely appreciate your attention to this experience. After nearly a month, I am now requesting either completion of the renewal or cancellation with a full refund, as applicable, by 22 October 2026. I am not looking for another automated apology. I am looking for someone to take ownership and resolve the issue. A company that promises to care for its customers should demonstrate that commitment when customers actually need assistance. Dr. Tapan Singhel Bajaj General Insurance Rakesh Kaul #BajajGeneralInsurance #CustomerService #Insurance #CustomerExperience #ConsumerRights

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  1. Case filed

    System · 19 Oct 2026, 4:48 pm

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