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Meesho seller's 20+ packed orders unpicked by XpressBees, SLA breached, seller account at risk of penalties

MeeshoPC-2026-03255E-commerceAnonymous ·
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How long should a small seller suffer because a logistics partner repeatedly fails to do its job? I am extremely frustrated with the repeated pickup failures by XpressBees for my Meesho orders. I have more than 20 orders waiting for pickup. The labels have been downloaded, the products are packed and ready to ship, but XpressBees is simply not collecting them. Look at the attached screenshot: Multiple orders have already crossed their dispatch SLA. Some orders are showing SLA Breached. Other orders are approaching their deadlines. Despite repeated complaints, the pickup problem remains unresolved. Let me be absolutely clear: I am ready to dispatch these orders. The courier partner is failing to collect them. Why should a small seller suffer for a logistics partner's failure? Why should my seller performance, cancellation rate, business reputation and hard-earned customer orders be put at risk when I have fulfilled my responsibility? I have complained multiple times. What have I received? No permanent solution. No meaningful accountability. Just more waiting. Meesho Support: I demand immediate intervention. Investigate these failed pickups, protect my seller account from penalties caused by courier failures, and arrange a reliable alternative pickup solution. Xpressbees (BusyBees Logistics Solutions Pvt. Ltd.)s : Please explain why your pickup service repeatedly fails despite orders being ready for dispatch. Sellers cannot run a business on empty promises. Mohit Sardana : As CEO of XpressBees, I request your personal intervention. This is not just an inconvenience. These repeated failures are directly damaging a small seller's business. A marketplace cannot expect sellers to maintain dispatch performance while its logistics partners repeatedly fail to collect orders. We sellers deserve accountability, not automated replies. We deserve a working logistics service, not repeated excuses. I want a concrete resolution, not another generic response. #Meesho #XpressBees #SellerIssues #EcommerceIndia #SmallBusiness #LogisticsFailure #SellerSupport #mohitsardana

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  1. Case filed

    Filer · 3 Nov 2026, 9:40 am

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