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Aditya Birla Health Insurance - Arbitrary Revocation of Pre-Approved Cashless Claim at Discharge for Pneumonia Hospitalization (Policyholder ID: PT66460927)

Aditya Birla Health InsurancePC-2026-02873Insurance ClaimsAnonymous ·
Urgent Claim Escalation: Pre-Approved Cashless Claim Denied at Dischargen Policyholder ID: PT66460927n Patient Name: Kanchan Singh Verman Hospital: Yashoda Super Speciality Hospital, Kaushambi, Ghaziabad, UPn Aditya Birla Group Aditya Birla Health Group Insurance, this is shameful. We have been paying our premiums diligently for the last 3 consecutive years. When my mother was hospitalized for pneumonia, your team pre-approved the cashless claim, and an executive personally visited the hospital to verify everything. Now, at the time of discharge, you are arbitrarily rejecting the claim, harassing us mentally and financially, and shifting goalposts with every new phone call where a fresh executive asks for documents we have already submitted multiple times. Since your customer care is giving zero resolution and hiding customer feedback, I am escalating this publicly. Fix this immediately and honor the pre-approved cashless settlement, or we will be forced to take strict legal action and escalate this formally to IRDAI and the Insurance Ombudsman. #AdityaBirlaHealthInsurance #ClaimRejection #InsuranceFraud #IRDAI #CustomerHarassment

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History

  1. Case filed

    System · 24 Oct 2026, 9:39 am

Comments (1)

  • Aditya Birla Health Insurance (via email)Company

    Received via email from the company's official address · Sender: abhi.service@abhiservice.adityabirlacapital.net.in

    Dear Customer, Thank you for reaching out to Aditya Birla Health Insurance Co. Limited. We acknowledge the receipt of your email. We have registered the same with us under Case No. 31285814 for your reference and are actively working on resolving your concern and You can track the status of your request through the Activ Health App. If you have not yet downloaded the app, please click on the following link: https://abhi.sng.link/Abhn4/s6jp/xobn. To enhance your experience, we have introduced a range of convenient services on the Activ Health App, including policy detail updates, claim submission and tracking, and easy access to policy documents - all at your fingertips. We request you to quote the above Case Number in for all future communications and to avoid raising duplicate or multiple requests of similar nature. Wishing you good health and prosperity. Stay Active, Stay Healthy Warm Regards, Customer Service Team Aditya Birla Health Insurance Co. Ltd. Click here to unsubscribe

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