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Customer says boAt speaker replacement pending for 2–3 months with repeated cancelled pickups

boAtPC-2026-03023OtherAnonymous ·
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Extremely Disappointed with boAt's After-Sales Service Replacement Pending Despite Multiple Complaints. I never expected such a frustrating experience from a well-known Indian brand like boAt. Warranty tkt: 68717001 My boAt speaker requires replacement, but despite raising multiple complaints and repeatedly following up with the customer support team, the issue remains unresolved. The most frustrating part? Repeated promises of pickup within 24–48 hours, followed by pickup messages and cancellations, without any actual resolution. For the past 2–3 months, I have been dealing with this endless cycle of follow-ups, false assurances, and cancelled pickups. I have already raised this issue publicly on X, but unfortunately, the matter remains unresolved. Here is my previous complaint on X: 🔗 https://lnkd.in/ggG-V4M3 As a customer, I believe that after-sales service is just as important as the product itself. A brand's reputation is built not only on what it sells but also on how it treats customers when something goes wrong. I request boAt Lifestyle and Aman Gupta to please intervene and resolve this matter without any further delay. I am not looking for repeated assurances. I am looking for action and a clear resolution to my replacement request. I hope this post reaches the concerned team and finally results in a resolution. #AmanGupta, #boAt #CustomerExperience #CustomerService #AfterSalesService #ConsumerRights #AmanGupta

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  1. Case filed

    System · 27 Oct 2026, 11:04 am

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