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7-day delivery delay and 6+ hours of unhelpful WhatsApp CX support from Ugaoo

UgaooPC-2026-01137E-commerceAnonymous ·
17th September. That's when I placed my order with Ugaoo 24th September. Still no delivery. And the icing on the cake? Your WhatsApp CX team has had me waiting for 6+ hours with no resolution, no ownership, and apparently no urgency. 7 days to deliver an order is frustrating enough. Making a customer chase your support team for hours is a whole different level of customer experience. Ugaoo this isn't customer service. This is customer patience being tested. Pathetic experience. Ugaoo is how you treat your customers?

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  1. Case filed

    Filer · 7 Oct 2026, 2:40 am

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