For 6 months, my vehicle has been impounded, my loan account (DL3049TW004196) remains locked in dispute, and TVS Credit's support desk is doing what they do best: ignoring calls, closing valid complaints with automated spam replies, and acting completely blind to accountability.nI have written multiple emails, raised tickets (Incident Ref: ******), and made endless follow-ups. I am ready with my payment and willing to clear my dues to close this nightmare once and for all. Yet, instead of providing a final settlement amount, the system chooses harassment through silence and automated ticket closures.nIs this how financial institutions treat customers who are genuinely trying to resolve their accounts? Piling up penalties and holding assets hostage while dodging every single call?nConsider this a public reality check on the broken grievance redresses and pathetic customer service of TVS Credit. If a customer is ready to pay, why are your recovery and support channels hiding behind automated loops?nTagging the responsible authorities and waiting to see if corporate shame works faster than their customer care emails. Response required urgently.n#ConsumerHelpline #ConsumerRights #NationalConsumerHelpline #CustomerService #Banking #NBFC #TVScredit #CustomerGrievance #Finance #Accountability #GrievanceRedressal #ConsumerProtection
Personal details such as phone numbers, emails and ID or account numbers have been hidden (shown as ******) for privacy. Only the author, the company's approved representatives and Panchaayat staff can see them.