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Royal Enfield customer alleges delivery dates changed multiple times for Classic 350 booking

Royal EnfieldPC-2026-02121AutomobilesAnonymous · 1d ago

Royal Enfield, what the hell is going on with your delivery system?nnI booked my Classic 350 (Medallion Bronze) on 14 September 2026, and since then, your delivery date has become a joke.nnFirst, 4 October. Then 22 November. Then 21 October with the status marked Dispatched. And now, suddenly, 6 December.nnIs this a delivery tracker or just a random date generator?nnThe dealership has absolutely no clue when the bike will arrive. Customer care is still looking at the old date and cannot provide a proper update. Your app says one thing, your customer care says another, and your dealership knows nothing.nnWho exactly is accountable here?nnI paid for a premium product, not a premium lesson in mismanagement. Constantly changing dates, conflicting information, and zero accountability are absolutely unacceptable. A brand of Royal Enfields stature should not leave its customers chasing basic information about their own bookings.nnStop changing dates and start giving customers honest answers. If you cannot commit to a delivery date, at least have the professionalism to communicate what is actually happening.nnCan someone from the Royal Enfield team finally take ownership of this pathetic customer experience and give me a straight answer?

Reference details

Product: ***************
Booking Date: ***************
Delivery Dates Given: ***************
Location: ***************

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System · 15 Oct 2026, 6:32 am

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