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PTCL customer alleges slow internet, repeated outages, and sudden landline termination despite bill payments

PTCLPC-2026-02655TelecomAnonymous ·
PTCL.Official PTCL Customer Caren Pathetic PTCL Services - Fed Up! Posting it as cant take this more now. Extremely frustrating experience with PTCL. Slow internet, constantly lagging Smart TV, repeated outages, copper-wire issues every time it rains, and complaints that never get permanently resolved. Services remained down for almost two months without any bill adjustment. Today, I called 1218 to register yet another complaint and was told my landline number had been terminated in August (it was working few days earlier ) despite monthly bills continuing and being paid on time! WhatsApp support is gone, and even the UPTCL app offers no clear complaint registration option. I am only continuing because I need the landline number. Otherwise, the internet and TV services are simply not worth it. Pathetic servicesn PTCL management, how long must customers tolerate this level of service, poor support, and lack of accountability? Fed up with chasing complaints instead of getting solutions!

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  1. Case filed

    System · 21 Oct 2026, 11:41 am

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