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Car repair claim with Universal Sompo handled through partial approval without written reasons

Universal Sompo General InsurancePC-2026-02951Insurance ClaimsAnonymous ·
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🚨 Extremely Disappointing Experience with Universal Sompo General Insurance! Universal Sompo General Insurance Co. Ltd. — I submitted my car for repairs almost one month ago, and my claim (claim id: CL26348200 Policy No: 2311/86927721/00/000) is still being handled through partial approval without a satisfactory written justification for the damages not covered. I have paid premiums for years, but when I actually need insurance, I am left chasing explanations instead of receiving transparent and fair claim handling. ❌ Unjustified partial claim approval ❌ No clear written explanation ❌ Unacceptable delays ❌ Financial stress and mental harassment ❌ Lack of accountability and transparency My questions to Universal Sompo’s leadership: Sharad Mathur Why are the disputed damages not being properly justified in writing? Are customers expected to accept partial settlements without clear technical explanations? I'll file a complaint in #IRDAI for examine my grievance and, scrutinise the company's claim-settlement practices. 🚗 A message to automobile manufacturers and dealership networks: Maruti Suzuki India Limited Hundai Car Mahindra Jubilant MotorWorks Tata Motors Commercial Vehicles Toyota Motor Corporation Kia India Please review your insurance partnerships and protect your customers from poor claim-service experiences. Customer trust should matter more than insurance sales. I expect a detailed written explanation, a fair reassessment of my claim, and a time-bound resolution from Universal Sompo. I will pursue the appropriate regulatory and consumer grievance channels if this remains unresolved. Insurance premiums are collected every year. Fair treatment at claim time is a responsibility, not a favour. ICICI Lombard HDFC ERGO General Insurance TATA AIG General Insurance Company Limited National Insurance Company Limited #UniversalSompo #MotorInsurance #IRDAI #InsuranceClaim #ConsumerRights #CustomerHarassment #Accountability #ClaimSettlement

History

  1. Case filed

    System · 26 Oct 2026, 5:30 am

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