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Not solving my claim since 3 weeks

NikePC-2026-01310OtherAnonymous ·
I purchased the shoe from Nike at May 2025. It comes under the warranty of two years which Nike provides and they are not resolving my claim because the shoe is in manufacturing defect which should be solved and my claim should be provided, but they are saying that the store is not responding, which is the select Citywalk Mall Nike store. And they are delaying it delaying it from three weeks. I have not received any solution on my claim. They are not answering my emails. Whenever I call the customer service. They tell me that they are working on it. It has been assigned to the highest authorities, but they are not doing anything. They are not responding. The shoe was worse. 17,000 to be precise, 16,999 for such premium shoes. They must be valuing their customer so much I am valuable customer and this is the first time I am filing for any claim, but still they are not solving my issue not responding. This is the worst experience. I am having with this brand, and it is not acceptable that the brand alike such like Nike is doing this to its customer customers and exploiting them.

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  1. Case filed

    Filer · 8 Oct 2026, 4:23 pm

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