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Wrong parcel handed over after RTO on 10 KG Ekart shipment booked through ZipyPost

ZipyPost Tech Private LimitedPC-2026-03093Logistics & CourierAnonymous ·
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🚨 **URGENT COMPLAINT: WRONG PARCEL HANDED OVER AFTER RTO – REFUND REQUIRED WITHIN 48 HOURS!** I am raising a serious complaint against ZipyPost and its courier partner Ekart Express regarding the mishandling of my 10 KG shipment. Gautam Pratyush Ekart Express https://www.linkedin.commanibhushan78 📦 **Shipment Details:** 🔷 Booking Date: 5 October 2026 🔷 Courier Partner: Ekart Express 🔷 Logistics Platform: ZIPYPOST 🔷 AWB Number: ZPYP3301349802 🔷 Issue: Original parcel not delivered; wrong parcel received after RTO. **What Happened?** I booked a 10 KG parcel through EKART on 5 October 2026. The shipment was never delivered and was subsequently marked for RTO. Today, when I visited the EKART warehouse to collect my returned parcel, I was shocked to discover that I had been handed over a WRONG PARCEL instead of my original shipment. I have photographs of my original parcel, the wrong parcel received, and the relevant POD/AWB details as supporting evidence. **My Questions to ZipyPost POST @EKART** ❓ Where is my original 10 KG shipment? ❓ How was a completely different parcel handed over to me? ❓ Who is responsible for this serious shipment-handling failure? ❓ Why should a customer bear the loss when a parcel is misplaced during the courier process? **MY DEMAND:** I demand a full refund/compensation for my missing shipment and a proper written explanation **within 48 hours**. If this matter is not resolved within the specified timeframe, I will be compelled to escalate the issue to the appropriate authorities and explore filing a formal police complaint, where legally applicable, with all available supporting evidence. I request the concerned teams to investigate this incident urgently and provide a satisfactory resolution. I am posting this publicly to seek accountability, transparency, and a timely resolution. Mahindra Logistics https://www.linkedin.commanibhushan78 Companies to Tag ZipyPost EkartExpress Flipkart Delhivery Xpressbees (BusyBees Logistics Solutions Pvt. Ltd.) DTDC Express Limited Blue Dart @India Post @DHL @FedEx @Ecom Express @Shadowfax @Amazon India **Hashtags:** #ZIPYPOST #EKART #CourierComplaint #WrongParcel #ShipmentIssue #Logistics #CourierServices #CustomerRights #RefundRequired #ConsumerProtection #FIR #Accountabili

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  1. Case filed

    System · 30 Oct 2026, 4:49 pm

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