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Meesho complaint over cash collected for allegedly empty parcel and no response after one week

MeeshoPC-2026-01990OtherAnonymous ·
Meesho , HOW CAN YOU TAKE MONEY FOR A PARCEL THAT CONTAINS NOTHING? This is not just disappointing customer service. This is completely unacceptable. A delivery executive from **Valmo delivered a parcel to my mother at our hometown, collected payment, and left. When we opened the parcel, all we found was EMPTY POLYTHENE. No product. Nothing. My mother paid for a parcel that turned out to be completely fake. And what is even more frustrating? It has been ONE WEEK since I raised a complaint with Meesho, and I am still waiting for a proper response. How is this acceptable? Who is taking responsibility for this? How can customers trust a platform when they can receive an empty parcel, lose their money, and then struggle to get a response from customer support? What if this happens to someone who cannot afford to lose their hard-earned money? How many customers are expected to go through this before someone takes accountability? I have pictures of the parcel and its contents, and I am sharing them as evidence. Meesho , I am not asking for anything extra. I want two things: 1. A proper response to my complaint. 2. A full refund of the money collected for this fake parcel. Please stop ignoring this issue and resolve it. I am posting this publicly because my complaint has gone unanswered for a week. I hope this reaches the people who can actually take action. Customers deserve accountability, not silence. Meesho Support Meesho #Meesho #CustomerExperience #ConsumerRights #CustomerService #Accountability

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  1. Case filed

    System · 13 Oct 2026, 4:55 pm

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