OpenComplaint

Meesho - 8 Deliveries Missing Despite Being Marked Delivered via Single OTP Clearance Flaw

MeeshoPC-2026-02508E-commerceAnonymous ·
I just returned home from a work trip to find not 1 or 2, but 8 deliveries from Meesho missing, despite the app marking them as Delivered. This situation exposes two major operational flaws in their logistics: 1) Their affiliated courier services use a single OTP to clear 5–6 distinct packages at once. If items are misplaced, the system still logs everything as successfully delivered, leaving the consumer unprotected. 2) For professionals living alone, there is no option on the app to schedule drop-offs by time or day. Packages arrive blindly when no one is home. While a complaint has been lodged, getting a refund remains uncertain. Seamless checkouts mean nothing if the delivery framework fails at the doorstep. E-commerce platforms must prioritize secure, flexible logistics to truly be customer-centric. Meesho Support Vidit Aatrey Sanjeev Barnwal Sourabh Pandey Aman Mishra Dipak Nadhani Mohit Rajani Priya Sankaralingam Jhanvi Thakkar Revanth Gudavarthi

Reference details

Number of Missing Packages
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Issue Type
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History

  1. Case filed

    System · 19 Oct 2026, 4:58 pm

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