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Poor Support, Housekeeping, and Nursing Responsiveness at Max Super Speciality Hospital

Max HealthcarePC-2026-02210Hospitals & HealthcareAnonymous · 1d ago

admitted my father to Max Super Speciality Hospital, Lucknow on 07/09/2026 with the expectation that a reputed hospital would provide not only good medical treatment but also responsible and compassionate patient care. The doctors and medical facilities may be good, but unfortunately, the response and service from the nursing staff, housekeeping staff, and other support staff has been extremely disappointing and pathetic. For even basic requirements, patients and attendants often have to repeatedly call and remind the staff. There seems to be a serious lack of responsibility, urgency, accountability, and concern for patients among some members of the staff. A hospital is not built only on good doctors, advanced facilities, or infrastructure. The behaviour, responsiveness, and care provided by the staff are equally important. Every organisation should remember one simple fact: the best advertisement for any company is its existing customer. A good patient experience makes people recommend the hospital to others, while a poor experience can have a very negative impact on the hospital's reputation.

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Case filed
Filer · 15 Oct 2026, 3:27 pm

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