Panchaayat
OpenComplaint

Livpure India - Water Purifier Service Visit Pending Since August 23rd, False Promises & Scripted Support Responses

Livpure (Livpure India)PC-2026-02528OtherAnonymous ·
🚨 Extremely Poor Customer Service Experience with Livpure – No Resolution, Only Empty Promises! I am extremely frustrated and disappointed with the way Livpure is handling my service request. A service request was raised on 23rd August. Since then, I have been calling customer support almost every single day to get the service arranged. And what do I get every day?nn👉 “Your service will be done today.” The next day — the same response. The day after — the same response. And this has been going on repeatedly with absolutely no resolution. How difficult is it to arrange a service visit for a customer who has been patiently following up for weeks? What is the purpose of having a customer support team if all they can provide is a generic scripted response without actually solving the problem? This is not just poor service — it shows a complete lack of accountability and respect for the customer’s time. I bought a Livpure water purifier expecting reliable service and support. Instead, I am being forced to chase customer care every day for something that should have been resolved long ago. Livpure India — Stop giving customers false assurances and actually resolve the issue. Livpure India Livpure Smart Rakesh Malhotra SAR Group Rakesh Kauln If a service request raised on 23rd August still requires daily follow-ups, then Livpure seriously needs to rethink its customer service process. Service Request number: TS-26082310480372n Very disappointed. Very frustrated. And definitely not the kind of customer experience anyone expects after purchasing your product. #Livpure #LivpureIndia #CustomerService #CustomerExperience #PoorService #ServiceFailure #DisappointedCustomer #ConsumerRights

Reference details

Product
***************
Service Request Number
***************
Service Request Date
***************
Issue Type
***************

Source links

History

  1. Case filed

    System · 19 Oct 2026, 5:33 pm

Comments (0)

    Log in to comment or upvote.

    More complaints about Livpure (Livpure India)

    L
    Livpure (Livpure India)PC-2026-02263·

    Disappointing customer service experience with Livpure Smart, service requests closed automatically without resolution, no calls or updates, rude customer care behaviour

    Disappointing Customer Service Experience with Livpure SmartnLivpure India Livpure Smart — quick and responsive during installation, but when customers face problems, there are no calls, no updates, and service requests are closed automatic

    OpenComplaint0
    0
    L
    Livpure (Livpure India)PC-2026-02117·

    Livpure water purifier repair pending for 20 days despite active AMC, no action after repeated follow-ups

    Extremely Disappointed with Livpure's After-Sales Service! I have been waiting for 20 days for repair service for my Livpure water purifier, despite having an active AMC. Unfortunately, even after repeated follow-ups, there has been no pr

    OpenComplaint0
    0
    L
    Livpure (Livpure India)PC-2026-02092·

    Livpure water purifier complaint from 2 Oct 2026 unresolved, no technician visit despite 48-hour assurance

    Livpure India Livpure Smart extremely disappointed with the poor service experience I have received from Livpure. I registered a complaint on 2 October 2026 regarding improper water supply from my purifier. At the time of registration, I wa

    OpenComplaint0
    0
    L
    Livpure (Livpure India)PC-2026-01469·

    Livpure India – Service Complaint Marked as Resolved Without Engineer Visit or Repair

    Dear Rakesh Kaul Nitin Malhotra, I rarely post about negative customer experiences, but this one deserves attention. I raised a service request with Livpure India for an issue that required an engineer visit. Instead of receiving a call o

    OpenComplaint0
    0

    All Livpure (Livpure India) complaints, customer care & support →