ResolvedComplaint

Agarwal Packers and Movers (Bade Bhaiya DRS Group) - Consignment Delayed Indefinitely, Unresponsive Team & Advance Payment Taken

Agarwal Packers and MoversPC-2026-02990Home ServicesAnonymous ·
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Absolute negligence and zero accountability from Agarwal Packers and Movers - Bade Bhaiya (DRS Group). My consignment (#5046648, booked from Jaipur) is indefinitely delayed. The Jaipur team has gone completely unresponsive-calls are disconnected, and multiple emails are met with total silence. Taking full payment and ghosting a customer while holding their goods hostage is unacceptable. I demand an immediate update on the current transit location and a confirmed delivery timeline today. Escalating directly to the leadership for immediate intervention: Dayanand Agarwal (Chairman, DRS Group) Agarwal Packers and Movers - Bade Bhaiya (DRS Group) #DRSGroup #AgarwalPackersAndMovers #ConsumerGrievance #Jaipur #CustomerServiceFail

Reference details

Complainant
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Target Entity
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Consignment Number
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Executives Escalated To
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History

  1. Case filed

    System · 26 Oct 2026, 7:27 am

Comments (2)

  • Agarwal Packers and Movers (via email)Company

    Received via email from the company's official address · Sender: customercare@agarwalpackers.com

    Dear Support, Your ticket has been created with the ticket ID 6839639 and subject "New case registered for Agarwal Packers and Movers (PC-2026-02990) — Action Required on Panchaayat" Someone from our customer service team will review it and respond shortly. Regards, Agarwal Packers and Movers Ltd Customer Care Team.

  • Agarwal Packers and Movers (via email)Company

    Received via email from the company's official address · Sender: customercare@agarwalpackers.com

    Dear Support, Your ticket "6839639 New case registered for Agarwal Packers and Movers (PC-2026-02990) — Action Required on Panchaayat" has been closed. We hope that we've helped you to the best of your satisfaction. To re-open this ticket simply reply to this email. Regards, Agarwal Packers and Movers Ltd - Customer Care Team. How would you rate our customer service? Good Okay Bad

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