Panchaayat
OpenComplaint

Kia India / Jayanti KIA - Vehicle Crashed During Service Test Drive, Engine Malfunction Light On, and Leadership Unresponsiveness

Kia IndiaPC-2026-02497AutomobilesAnonymous ·
*Extreme disappointing Customer Service & Safety Negligence by Jayanti KIA*n I am writing this complaint in deep frustration regarding my KIA vehicle (XXXX0132), which was sent to to Jayanti KIA Service Centre , Noida Sec 80 over the weekend, My car was picked up for routine service , they had shared an initial estimate and I agreed to it. Three hours later, I received a call from Mr. Anand informing me that the service centre's testing driver had crashed my car. Not only was the team completely unapologetic about the reckless speed/manner in which the car was driven during testing, but they simply stated they would "repair and send it back." To make matters worse: My vehicle was returned late at night, and ever since, the Engine Malfunction Light has remained on. No technician has come to inspect or diagnose the underlying mechanical damage. Leadership, Mayank Saluja has been unresponsive to my calls and messages, ignoring the issue entirely. I am sharing the service estimate and photos of the damage caused while in their possession. I expect immediate accountability, a full diagnostic assessment by an independent technician, and formal communication from KIA India. #KiaIndia #KiaMotors #KiaService #KiaIndiaService #JayantiKiaMotors #KiaComplaint #AutoServiceFail #ServiceNegligence #CustomerExperience #ServiceAccountability #TusharTushar Sanghi

Reference details

Vehicle Registration Number
***************
Service Centre
***************
Issue Type
***************

Source links

History

  1. Case filed

    System · 18 Oct 2026, 7:03 pm

Comments (0)

    Log in to comment or upvote.