Panchaayat
OpenComplaint

Jio Fiber - Advance Payment Collected 1 Week Prior Without Installation, Unresponsive Agents & Refund Refusal

Jio FiberPC-2026-02786OtherAnonymous ·
Sharing my worst experience with Jio wifi internet or fibrenet service. It is been 1 week of depositing the amount for internet service through online mode till now they have not setup the service in our home . When I posted in fb , they only send same message that send the details we will look into it. But never they looked into it. Chased the agent who visited home, he is unresponsive. Tried every possible way of customer service but there is no medium for human interaction unless your service started. Thankfully I Have backup of other wifi network due to which it is managed but other IT professionals who urgently require it for their work will face lot of problems if this kind of behaviour is their with Jio Fiber Broadband and Internetn I want my amount back with jio as they are not providing the service, they are not helping with that as well. When I checked in social Media platforms, this problem is faced by multiple people who initiated for jio fiber service. Is there someone from Jio who is answerable to this ? Also I suggest others not to take their service if they cannot setup the service in same day or in a day or two. Jio Fiber Broadband and InternetnJionJio Platforms Limited (JPL) #jio #JioInternet #internetprovider #internetproviderservice #jiofiber #jioairfiber

Reference details

Complainant
***************
Target Service Provider
***************
Core Ground Issue
***************
Demanded Action
***************

Source links

History

  1. Case filed

    System · 23 Oct 2026, 8:38 am

Comments (0)

    Log in to comment or upvote.

    More complaints about Jio Fiber

    J
    Jio FiberPC-2026-02787·

    Jio Fiber - Cable Damage Fault Unattended, Service Request SR00003H5EBP Continuously Rescheduled Without Engineer Visit

    This is the worst experience from jio till today.I am some issue with the cable in JioFiber connection as the jio app told me. And I raised a service request in the night sept18 but till now no one came and the schedule is changing by thems

    OpenComplaint0
    0

    All Jio Fiber complaints, customer care & support →