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Eureka Forbes Aquaguard RO non-functional for days despite active AMC, technician assigned but never showed up

Eureka Forbes (Aquaguard)PC-2026-02118Consumer Electronics & AppliancesAnonymous ·
Eureka Forbes Ltd Extremely Disappointing After-Sales Service from Eureka Forbes India (Aquaguard)!nnMy Aquaguard RO has been non-functional for several days despite having an active, paid Annual Maintenance Contract (AMC).nnA technician was assigned but never showed up or responded to calls. Multiple follow-ups with customer support have resulted in nothing but frustration and no resolution.nnWhat is the point of paying for an AMC if Eureka Forbes cannot deliver basic service when customers need it most?nnI urge Eureka Forbes India and its MD & CEO Pratik Pota along with the Bengaluru service leadership, to take immediate notice of this issue.nnSafe drinking water is a basic necessity, not a luxury. Customers should not have to escalate complaints publicly just to receive the service they have already paid for.nnExpecting immediate resolution and accountability from the leadership.nnService Request no.: CM-091026-79831938nn#EurekaForbes #Aquaguard #CustomerExperience #CustomerService #Bengaluru #ConsumerRights

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  1. Case filed

    System · 14 Oct 2026, 7:10 pm

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