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Canara Bank failed to stop or reverse an unauthorized ₹49,000 UPI transfer to a Jio Payments Bank account, with no refund

Canara BankPC-2026-03342Banking & LoansAnonymous ·
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A Serious Concern Regarding Banking Security and Customer Trust – Canara Bank Canara Bank I am extremely disappointed and concerned about an unauthorized UPI transaction of ₹49,000 from my Canara Bank account on 1 November 2026. I want to make it absolutely clear that: I did not initiate this transaction. I do not know the beneficiary (Rajesh/Rakesh Kumar). I did not knowingly authorize or approve this payment. The amount was transferred through UPI without my knowledge. Transaction Details: Amount: ₹49,000 Date: 1 November 2026 UPI Reference Number: ****** Beneficiary UPI ID: ****** Beneficiary Bank: Jio Payments Bank I have raised concerns with Canara Bank and am seeking an immediate investigation. However, my concerns go beyond the loss of money. I want answers to some important questions: How was such a significant transaction processed without my knowledge? What security checks are in place to protect customers from unauthorized UPI transactions? What immediate action has been taken to trace the beneficiary and recover my money? When can I expect my ₹49,000 to be refunded? Who will take responsibility for resolving this matter? Banking is built on trust. Customers deposit their hard-earned money with banks because they expect safety, security, and accountability. Losing ₹49,000 without authorizing a transaction is extremely distressing. Simply registering a complaint is not enough. Customers deserve transparency, timely action, and a clear resolution. I request Canara Bank's senior management, customer grievance team, and concerned authorities to look into this matter urgently, investigate the transaction, and help recover my hard-earned money. ​

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  1. Case filed

    Filer · 3 Nov 2026, 8:20 pm

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