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24-hour pickup delay and unhelpful support from Blue Dart and Shiprocket for small seller

Blue Dart ExpressPC-2026-01151Logistics & CourierAnonymous ·
Extremely disappointed with the service from Blue Dart and Shiprocket.Blue Dart is known for fast and reliable delivery, but my parcel is still not being picked up. This is already my second experience with a pickup delay, It's been 24 hours of not pickup done and the most frustrating part is that I'm unable to properly connect with anyone over a call for a clear resolution. Shiprocket support is still figuring out how to respond while the seller keeps waiting and the issue remains unresolved. For a small seller, every delayed pickup directly affects dispatch timelines, customer experience and business performance. We depend on logistics partners to actually move shipments—not just create tickets and keep them pending.Really pathetic experience this time. AWB: ****** BlueDart DHL LTD. BKS. ASP Enterprises Shiprocket — please resolve this immediately instead of making the seller keep following up.

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  1. Case filed

    Filer · 7 Oct 2026, 8:26 am

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