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Bajaj Chetak customer alleges recurring MCU failure, scooter stuck at service center for 20 days

Bajaj AutoPC-2026-02120AutomobilesAnonymous · 3d ago

Extremely Disappointed with Bajaj Chetak!nI purchased a Bajaj Chetak 3501 just 8 months ago, and my experience has been nothing short of a nightmare. While the scooters quality is highly questionable, the after-sales service is absolutely pathetic.nMy scooter has been suffering from a recurring MCU (Motor Control Unit) failure. It was kept at the RK Automart service center in Bankura for 10 days in August due to this exact same defect. Now, the issue has occurred again, and my scooter has been lying dead at the service center for the last 20 days. The only excuse they can offer is the unavailability of spare parts. How can a brand like Bajaj not arrange a crucial spare part in nearly three weeks?nTo make matters worse, the customer care is completely unhelpful. You complain, and after 24 hours they just hand you a complaint reference number (Mine is ISR-3204655), but they provide absolutely ZERO solutions.nI bought this scooter for my daily commute, and having it repeatedly stranded is causing me massive inconvenience and mental harassment. If a concrete resolution is not provided immediately,

Reference details

Product: ***************
Complaint Reference: ***************
Service Center: ***************
Issue: ***************

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System · 15 Oct 2026, 6:25 am

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