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Ather customer alleges severe battery drain and no job card or written assurance from dealer

Ather EnergyPC-2026-02150AutomobilesAnonymous ·
Serious complaint regarding my Ather Electric Scooter bearing Registration No. GA07ARXXXX, purchased from Evelocity Auto Pvt. Ltd., Porvorim, North Goa.nnI have been facing a repeated and severe battery-drain issue with the vehicle. Even after charging the scooter fully at night, the battery level drops significantly to around 30%-50% within approximately 2 hours in the morning, without the vehicle being ridden. After vehicle delivery within 2 days this issue occured. Almost vehicle is in the work shop more than 30 days since purchase.nnI have repeatedly reported this issue to the dealership, but the problem has still not been permanently resolved. More importantly, despite multiple visits/reports, the dealership team has not prepared/provided a Job Card for the complaints, which makes it difficult to maintain an official service record of the repeated issue.nDealer works manager ( Mr. Yash) and company representative ( Mr.Roshan) not responding to our calls. Not giving any written assurance on the work carried out. Raised the complaint to customer care no acknowledgement recieved for it. When we are asking dealer GM he is reply was very pathetic and show us legal letters like you many people given us statement given by him.nWhen company representative only not giving the reply then dealer will be more irresponsible than them.nnRespective team need to take care of this and respond to customer concerns.nnCustomers be alert before purchasing ATHER electric vehicles. Before purchase the promise are more and after sale no one respond you.

Reference details

Vehicle
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Registration No
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Dealer
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Issue
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  1. Case filed

    System · 15 Oct 2026, 11:31 am

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