OpenComplaint

AiSensy - Unresolved Meta Lead Ads & WhatsApp Automation Integration Issue

AiSensyPC-2026-02473OtherAnonymous ·
Disappointing Customer Support Experience with AiSensy I An Issue That Remains Unresolvedn We chose AiSensy to automate WhatsApp engagement for leads generated through our Meta advertising campaigns, expecting a seamless integration and reliable technical support.Unfortunately, despite repeated complaints and follow-ups, our Meta Lead Ads listing and WhatsApp automation flow integration issue remains unresolved for almost a week. For businesses investing in paid advertising, timely lead engagement is critical. Every delay in automation can mean missed opportunities, wasted advertising spend, and a poor customer experience.What is particularly concerning is not just the technical issue, but the lack of effective resolution, clear ownership, and proactive communication from the support team. Technology issues can happen. However, the quality of a service provider is ultimately reflected in how quickly and responsibly those issues are addressed. We request AiSensy senior leadership to intervene, assign a competent technical resource, and provide a definitive resolution timeline.Businesses need solutions, not endless support tickets and follow-ups. #AiSensy #CustomerExperience #CustomerSupport #WhatsAppBusinessAPI #MetaLeadAds #BusinessAutomation

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  1. Case filed

    System · 18 Oct 2026, 5:53 pm

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