Panchaayat
OpenComplaint

Across Assist - Refusal of Towing Service and Unprofessional Customer Support Behavior

Across asistentPC-2026-01664E-commerceAnonymous ·
Dear Across Assist Operations Team, I am writing to formally log a complaint regarding a deeply concerning experience I had with your customer support team today at approximately [12:30 AM]. I called your helpline to request assistance with a towing service. Despite providing all the required and valid documentation, my request for service was flatly denied without a valid explanation. Furthermore, the one representative I spoke with, identified as (YOGESH SHARMA), exhibited extremely unprofessional and unacceptable behavior. During the call, he stated that he was the owner of the company, claimed he could refuse service at his discretion, and abruptly disconnected the line.

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  1. Case filed

    Filer · 12 Oct 2026, 9:36 am

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