Panchaayat
OpenComplaint

Extremely Disappointed with Acer TV Service and Customer Support, more than 2 months since complaint regarding faulty TV motherboard yet issue remains unresolved, service centre says no spare parts av

Acer IndiaPC-2026-02259Consumer Electronics & AppliancesAnonymous ·
Acer Indkal Technologies Pvt LtdnExtremely Disappointed with Acer TV Service and Customer Support!nI am highly disappointed with the irresponsible service provided by Acer India. It has been more than 2 months since I raised a complaint regarding my faulty TV motherboard, yet the issue remains unresolved.nDespite repeated follow-ups, the company has failed to provide a motherboard replacement. To make matters worse, the service centre staff have clearly stated that the company does not have the required spare parts available.nIs this how Acer treats its customers after selling them a product? Customers invest their hard-earned money in your brand, expecting quality products and reliable after-sales service, not endless delays and excuses.nI demand an immediate resolution and replacement of the faulty TV motherboard without any further delay.nIf Acer fails to resolve this issue promptly, I will be compelled to escalate the matter to the National Consumer Helpline and the appropriate Consumer Commission to seek a resolution and pursue my consumer rights.nAcer India, please take this complaint seriously and resolve the issue immediately. Two months of waiting is absolutely unacceptable!

Reference details

Customer Name
***************
Customer Role
***************
Company
***************
Company Mentioned
***************

Source links

History

  1. Case filed

    System · 16 Oct 2026, 2:21 pm

Comments (0)

    Log in to comment or upvote.