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Mahindra Finance demanded extra ₹10,000 after accepting ₹3,50,000 for loan pre-closure in writing, withholding NOC

Mahindra FinancePC-2026-03447Banking & LoansAnonymous ·
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Request for an update on a loan pre-closure complaint I am posting on behalf of my cousin, Sangeeta, regarding her loan with Mahindra & Mahindra Financial Services Limited (Mahindra Finance), serviced through its Bhiwadi, Rajasthan branch. The loan agreement number ends in 3266. Sangeeta emailed a complaint to the company’s senior management and grievance team approximately 4–5 days ago. She has not yet received an acknowledgement, complaint reference number, or written response. Her concern is that she was informed in writing over WhatsApp that ₹3,50,000 would be accepted for pre-closure, not settlement. Relying on that message, she paid ₹3,50,000. She was subsequently told that an additional ₹10,000 was required to close the loan and obtain the NOC. We request Mahindra Finance to review the written communication and payment record, confirm how the payment has been applied, and explain the basis of the additional amount in writing. Please also register the complaint, provide a reference number, and communicate the decision on pre-closure and the NOC directly to Sangeeta. This uncertainty has caused her considerable stress. We are seeking a fair and timely resolution and can provide the full loan details and supporting documents through a private, official channel. Mahindra Finance grievance team, please contact Sangeeta directly using the details in her complaint email. Mahindra Finance Ltd ​ ​ ​ ​

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  1. Case filed

    Filer · 4 Nov 2026, 9:09 am

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