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Popular Autocare Panchkula: Suzuki Access 125 buyer refused quotation and offers, dismissive dealership staff

Popular Autocare LLP (Suzuki two-wheeler dealership, Panchkula)PC-2026-03184AutomobilesAnonymous ·
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I visited Popular Autocare LLP, the Suzuki two-wheeler dealership in Panchkula, to enquire about the Suzuki Access 125, which I am seriously planning to buy. I asked for a formal quotation with the festive offers, discounts and other benefits. The dealership representative refused to disclose any discount, saying he would tell me about the discount only if I bought the vehicle 100%. He treated me as someone who was only enquiring, with no intention to buy, and was dismissive when I asked why offers could not be shared transparently. When I said I would escalate, he replied "Do whatever you want, I don't care." The customer asks Suzuki Motorcycle India and the dealership's senior management to investigate the conduct of the representative, ensure proper customer-handling and transparency on quotations and promotional offers, and take corrective action so other prospective buyers are not treated this way. Source: public LinkedIn post by Rajiv Shah.

History

  1. Case filed

    System · 2 Nov 2026, 5:11 pm

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